Privacy policy for suneleseon.com

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data in accordance with Australian privacy law.

Information we collect

We only collect personal information required to provide our services and improve your experience.

• Contact details such as name, email, and phone number when you make an enquiry.
• Service usage data including preferences, consultations, and communication history.
• Technical data such as device, browser, and IP address to support site functionality.
• Feedback provided voluntarily through forms or communication channels.

How we use your data

Your information helps us deliver, improve, and personalise our services while maintaining security and compliance.

• To respond to enquiries and provide ongoing support as part of your subscription.
• To process service agreements and manage billing in line with your plan.
• To improve website functionality and service quality for all users.
• To meet legal, regulatory, and security obligations under Australian law.

Legal basis for processing

We process personal data as required by law and with your consent.

Processing is based on providing contractual services, meeting legal obligations, and ensuring legitimate business interests such as customer support and service improvement.

Sharing information

Your data is treated confidentially and only shared when necessary.

• With service providers who support our operations and are bound by confidentiality agreements.
• When required by law, regulation, or government authorities.
• For security purposes, fraud prevention, or to protect our legal rights and property.

Data security

We implement technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. While we take reasonable steps to safeguard your data, no system can be completely secure. Please contact us if you have concerns about your information.

Your rights

You have certain rights regarding your personal information.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction where applicable by law.
• Request information on how your data is processed and shared.

Cookies and tracking

We use cookies to enhance your experience, analyse usage, and support site functionality. You can manage your cookie preferences at any time.

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Contact us

If you have questions about this policy or your personal data, please contact us for further assistance.

Policy changes

We may update this policy periodically. Please review it regularly for any changes.